One experiences a lot of issues with the Indane Gas Agencies.
General complaints relate to delayed delivery of Gas,Demanding that you buy a product you may not need,not attending the phone.
In the IVRS Gas Booking system, you get information as to till what date your distributor has cleared the Gas booked with him.
Not withstanding the IVRS, some distributors do not deliver on priority.
In my case Gs booked a week after I had booked were delivered, not mine.
I resolved the issue by contain the Link provided at the end of this post.
You may also check the details of your distributor, his distribution pattern and most importantly his personal Number/Mobile Number,
My issue was resolved within half an hour by an intimation through SMS tha Gas Bill has been raised and Gas was delivered the next morning.
This is the Link.
In this link you can find out about your distributor,Indian Oil Offices for your reference.
Or you may visit the following link and lodge your problem.
It provides options like delay, non attending of Phones, Gas Diversion and more.