BSNL Bangalore,Landline Broadband Complaints Bills -Details

For Broadband Complaints in Bangalore : SMS BBF 080 followed by your telephone number. For Land Line faults. SMS 52295 LLF 080 followed by your landline number. Fault Bookings by Telephone. Dial XXXX2198, wheere XXXX is the first four Digits of your telephone Number. Or Call 2845 1898/2845 1999. For Duplicate of Telephone, Broadband Bills -contact the Customer care nearest to…

Ramanis blog

18 Oct 2012

1 minute

Bangalore, Broadband, BSNL complaints, Consumer forum, Customer service, Landline, Landline faults, Miscellaneous, Telephone exchange, Telephone number

For Broadband Complaints in Bangalore :

SMS BBF 080 followed by your telephone number.

For Land Line faults.

SMS 52295 LLF 080 followed by your landline number.

Fault Bookings by Telephone.

Dial XXXX2198, wheere XXXX is the first four Digits of your telephone Number.

Or Call 2845 1898/2845 1999.

For Duplicate of Telephone, Broadband Bills -contact the Customer care nearest to you and ask for it.

You may also visit www.selfcare.sdc.bsnl.co.in and create an account.

You may need your Broadband user ID.

You can get it from the telephone exchange.(preferably your telephone exchange)

After you create an account , you will be able to get Duplicate of your Bills and ot details of your account.

General Help lines.

Landline 1500: Broadband 1504.

Fault Repair Service 198.

Additional sites for Booking,Plan Conversion,Bill Payment.

www.bangaloretelecom.com.

www..udaan.bsnl.co.in

36 responses to “BSNL Bangalore,Landline Broadband Complaints Bills -Details”

Dr M Chandrashekhar

October 18, 2012 at 12:00 pm

Thank You, Sir– useful info.

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Ramana

February 2, 2013 at 5:46 pm

i have created an account in selfcare.sdc.bsnl.co.in but not sure which options to choose to get the duplicate bill.

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1. ramanan50
  
  February 2, 2013 at 6:12 pm
  
  Click duplicate Bill or View Bill
  
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JAYASHRI RAMASWAMY

February 21, 2013 at 11:54 am

a/c number 9034229422, i am getting erratic bill and hence look for a detailed number wise monthly bill. pls advise what i need to do for getting numberwise bill.

Your customer care 1500 is just to waste customers time as none picking up the same

tks n rgds

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1. ramanan50
  
  February 21, 2013 at 12:28 pm
  
  Please go to your Exchange, contact the DE or Customer care in person.
  Please carry copy of the telephone Bill and to be on the safer side proof of ID.
  There are sites that can help.
  But my experience tells me that if you go in person your problem gets resolved, might have to spend some time but it is worth.
  
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cmv

March 31, 2013 at 11:14 am

Dear Sir,
Thanks for putting up this info. I tried to call 1500 but nobody picks up the call. I waited for 1 minute and then the call ended automatically. I tried about 3 times, same thing happens. My problem is that I am not getting landline bills. I was getting them earlier. But ever since , they changed their billing system, I am having this problem. I registered a complaint on thier selfcare website, but there is no response to that. We have enquired at the bsnl office too but it is of no use. Kindly tell me what to do. I am a senior citizen and am being traumatized by the apathy of the govt employees.

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1. ramanan50
  
  March 31, 2013 at 11:45 am
  
  Please visit the telephone exchange of your area and meet the Commercial Officer, or DE and they should be able to solve it.
  in case you do not get any response from them please fwd me details .
  I will see what can be done.
  
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r.elangovan

May 27, 2013 at 6:03 pm

SIR’ I AM A BROAD CUSTOMER MY LAND LINE NO.;08025716773 PHONE CUSTOMER ID IS 4021288016, ACCOUNT NO. 9035170229. IS NOT WORKING SINCE FROM 25TH MAY HENCE MY MONTHLY BILL ACCOUNT SHOWS NO DISCOUNT OF20%DISCOUNT,THOUGH I AM CENTRAL GOVERNMENT EMPLOYEE AND I HAVE GIVEN ALL THE DOCUMENTS. WHY ITS NOT CONSIDERD PLEASE CHECK AND RECTIFY.

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1. ramanan50
  
  May 27, 2013 at 6:18 pm
  
  1.Please check your Billing Cycle.Normally, if your Line has been dead and your Bill does not show discount, quote your complaint number date , deatils of the complaint and post in the sit whose url you have provided here in your comment.
  I suspect your Billing Cycle might be different.
  2.If you do not get any response, please call up the JE of your Area,phone number is available in the Directory;better still meet him in person and this will solve the problem.
  
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Sanjay

May 31, 2013 at 12:09 pm

Hi Sir,
Last year due to some exchange shifting process my landline was not working for more than 25days i paid bill..Now i want know is there any chance of getting refund for that period?

P.S : I dont have any complaint number for that as area JE knew the phone lines were dead due there technical issues.Its Rajanukunte exchange,Bangalore north.

Thanks,
Sanjay

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1. ramanan50
  
  May 31, 2013 at 2:02 pm
  
  Without complaint number it is difficult.
  
  If you remember the approximate date when the Phone was not working, you may seek the help of your Area JCTO/AE and request them to verify their compliant Records and process the complaint.
  
  But you should have the Bill and payment receipt or details to claim refund
  
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Sanjay

June 5, 2013 at 2:21 pm

Hi sir, my LL and broadband is not working from 15 days i had given complaint regarding this(18692660422) but there is no response from 10 days.I called area DE and he told to contact area JTO when called him he said “cable problem what we can do”.Its regular problem every 2 or 3 months phone will be not functional.My grand mother stays at home she cant use mobile phones.Please advice me how to approach this issue.Even if its not functional regular rent i have to pay.

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1. ramanan50
  
  June 5, 2013 at 5:23 pm
  
  1.keep track of all your efforts to get problem solved, Send a letter with ack due , to Commercial Officer of Your Circle.. Depending on the action taken, File a Case.in Consumer Court Please refer under consumer information on how to file case.. As a last try meet the officers concerned, in person if you have not done so. Regds,
  
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  1. Sanjay
    
    June 7, 2013 at 10:53 am
    
    Finally they have fixed issue today.Thanks a lot sir for the suggestions.Sir one last question, this time i have compliant number so how can i use it for discount on this month bill for which phone was dead for 15days?Please brief the procedure for this.
    
    Thanks in advance.
    
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  2. ramanan50
    
    June 7, 2013 at 12:21 pm
    
    Please contact the Commercial officer of your exchange in person with your complaint number. He will be able to guide you
    
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D. Biswas

June 7, 2013 at 1:04 pm

Sir,
My BSNL landline is dead for past one month and my complaint no is 18561050712. I tried to contact respective DE/JTO , however failed to connect either their number is busy/unanswered. so I escalated the problem to PGM(BGTD) . I have sent email to PGM office on 29.05.13 and 06.06.13 but till date the preblem remains the same . Kindly help in this regard

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1. ramanan50
  
  June 7, 2013 at 5:53 pm
  
  Please contact the JT/?JE at your exchange in person. and this can be resolved by them.
  Also refer some of my replies on this subject in the comments.
  
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  Reply
Anjali

June 15, 2013 at 4:48 pm

Plz sir bsnl to bsnl 30 day 574 rs ka unlimited pack kyu band kar diya plz plz chalu kar di jiye ye seva bsnl ki hi achi sev he apne ise band nhi karna tha ab 6 day 164 unlimited bsnl to bsnl std locl he apse nivedn he plz day bada di jiye plz 30 day wala pack vapas chlu kara di jiye lage to rs bada di jiye par ye seva bsnl ke siva or koi sim par nhi he apka hi fayad he is me sare log apki sim hi chalayege plz aap smjo pyar karne wale kese bt karege plz nhi to apka hi nuksan hoga kyu ki apki sim jada koi or nhi chalata jo chalata tha vo bhi bnd kar dega anjali 15/6/2013

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1. ramanan50
  
  June 15, 2013 at 6:40 pm
  
  Please contact Office.Officers mentioned in the post.
  
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Prem

June 15, 2013 at 4:59 pm

Please sir meri complaint he bsnl to bsnl pack unlimited 574 rs std and lock 30day wala apne kyu band kara diya please ise chalu kar di jiye please se pack sirf bsnl par hi he apka hi fayada hoga please meri complaint xsep kijiye

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1. ramanan50
  
  June 15, 2013 at 6:39 pm
  
  Please contact the offices,mentioned in the post.
  
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2. Niraj
  
  June 28, 2013 at 3:48 pm
  
  Karnataka – 2G/3G Prepaid Special Tariff Vouchers/Rate Cutters (Updated on 16-06-2013)
  
  164 Unlimited on-net Local/STD 6 days VOICE164
  574 Unlimited on-net for 27 Days VOICE574
  1,494 81 days VOICE1494
  344 Unlimited on-net Local 27 Days VOICE344
  894 81 days VOICE894
  699 Unlimited Local on-net & Local 1600 Mins off-net Free 30 Days VOICE699
  
  This is right or Wrong.??????
  i got this information on
  http://www.bsnlteleservices.com/2012/08/bsnl-karnataka-prepaid-special-tariff.html link.
  
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santosh

June 22, 2013 at 1:54 pm

my telephone no.080-22870942 is completely dead so plz. look into the matter

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1. ramanan50
  
  June 22, 2013 at 4:55 pm
  
  Please contact the sites mentioned in the post.
  
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  Reply
Niraj

June 28, 2013 at 3:52 pm

Karnataka – 2G/3G Prepaid Special Tariff Vouchers/Rate Cutters (Updated on 16-06-2013)

164 Unlimited on-net Local/STD 6 days VOICE164
574 Unlimited on-net for 27 Days VOICE574
1,494 81 days VOICE1494
344 Unlimited on-net Local 27 Days VOICE344
894 81 days VOICE894
699 Unlimited Local on-net & Local 1600 Mins off-net Free 30 Days VOICE699

This is right or Wrong.??????
i got this information on
http://www.bsnlteleservices.com/2012/08/bsnl-karnataka-prepaid-special-tariff.html link.

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Naresh sen

July 1, 2013 at 1:59 pm

My land line is destarv,
15day
my no, 07552660720

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1. ramanan50
  
  July 1, 2013 at 7:13 pm
  
  I presume it is out of order.
  Please contact BSNL as informed in the Post.
  
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Mudassir

July 30, 2013 at 11:16 pm

Heights, I believe BSNL Customer Service is Sleeping always, no body pick up the Bl***y Call i have been waiting for almost an hour.
BSNL Sucks….

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akrishnamurthy

October 11, 2013 at 9:57 pm

i require the details outgoing numbers for my land line no 08023345180 fir september and october 2013

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1. ramanan50
  
  October 12, 2013 at 8:05 am
  
  You an get a copy of the Bill from the BSNL site or from the Customer care Office of BSNL.
  October 2013 is not over yet.
  
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shirley

October 17, 2013 at 6:55 am

Hi
a few days back a telephone pole was removed from opposite my house and the an alternative dpe was fixed, since then i am having problems with my phone almost everyday, i have met with the Je and spoken but that issue was just for a few hours the problem was solved and again back to square one.my phone is dead at the moment my no is 080-25493768 bangalore east division pls advise as to what next should be done.i have given a complaint regards the faulty telephone but dont remember the complaint no

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1. ramanan50
  
  October 17, 2013 at 7:45 am
  
  Meet the Commercial officer at the PRO and Commercial Officer at your area Telephone Exchange .
  
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srinivas

April 24, 2015 at 12:50 pm

for the past 2 months our telephone # 23522920 is not working even though i am paying the payment no one is bother i have change the Instruments also please give me yours Instruments & do the needful.

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suresh

April 29, 2015 at 6:11 pm

my telephone no 22380918 bharat kumar i pay cheque dt april 17 amount 1393 in coustmer care office in janta bazzar but cheque is not presant till now please clear the matter

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Aarav Chauhan

August 8, 2018 at 5:32 pm

nice

Thank you for sharing a nice info. This is such an amazing information.
Great job

IFB washing machine service centre in delhi

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Shabana SK

September 28, 2018 at 10:02 pm

At present, unlimited broadband plans of BSNL over DSL / FTTH creates a roadmap for Indian broadband. All the plans provides at cheapest rate for higher speeds.

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